![]() 1000 version that is displayed in any Office 2010 program when clicking on File tab/Help. My guess is that somewhere buried in the bowels of the registry is stored some version string other than the. attempted to use =1 parameter from command prompt, but that resulted in files getting extracted to some unknown location, the 'installation is complete' message occurs immediately after file extraction, and as expected, nothing was done.msp file to run, but tried the ones called 'officesuite*.exe', but all of those resulted in very long error message which essentially matched the previous error message attempted to use /extract: option, but I don't know which.Initial attempt to install update results in immediate error 'the expected version of the product was not found on the system' (prior to file extraction).tried manually downloading and running SP2.Windows update fails to find any updates. I still have the other problem I had mentioned in my initial post - I'm unable to update Office 2010 after performing the repair option (which reverted everything to RTM ver. had to choose 'change folder', 'new email delivery location', and 'new outlook data file' and point to restored outlook.pst file - now send/receive works.checked email acct settings - not set to download to any PST file.attempted SRS file delete fix as you had mentioned above - same problem.send/receive fails with 'unable to open outlook.pst file - does not exist'.able to now delete and move items without hanging. ![]() As it turns out, I had copied the wrong file back to his computer - copied the correct file back
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